{"id":1604,"date":"2024-05-22T04:40:56","date_gmt":"2024-05-22T04:40:56","guid":{"rendered":"https:\/\/www.ctc-maintenance.ca\/politique-de-confidentialite\/"},"modified":"2025-06-20T16:24:27","modified_gmt":"2025-06-20T16:24:27","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.ctc-maintenance.ca\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tThis privacy policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service, and informs you about your privacy rights and how the law protects you.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tWe use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.\n This privacy policy was created using a privacy policy generator.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Interpretation and Definitions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Interpretation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tWords with capitalized initial letters have defined meanings under the conditions below. The following definitions apply whether they appear in the singular or plural.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Definitions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
  • Account: A unique account created for you to access our service or parts of it.<\/li>
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party. \u201cControl\u201d means ownership of 50% or more of the shares or voting rights.<\/li>
  • Company: Referred to as \u201cthe Company,\u201d \u201cWe,\u201d \u201cUs,\u201d or \u201cOur\u201d in this Agreement, refers to CTC Maintenance Inc., 3400 Boul Losch Suite 34, Saint-Hubert, QC J3Y 5T6.<\/li>
  • Cookies: Small files placed on your device that track your browsing history and usage.<\/li>
  • Country: Refers to Quebec, Canada.<\/li>
  • Device: Any device that can access the service (e.g., computer, smartphone, tablet).<\/li>
  • Personal Data: Information related to an identified or identifiable person.<\/li>
  • Service: Refers to the website.<\/li>
  • Service Provider: Any individual or legal entity processing data on behalf of the Company, including third-party companies.<\/li>
  • Usage Data: Data collected automatically from service usage or service infrastructure (e.g., page visit duration).<\/li>
  • Website: Refers to CTC Maintenance, accessible at www.ctc-maintenance.ca.<\/li>
  • You: The individual using the service or the company\/legal entity they represent.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Collection and Use of Your Personal Data<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Types of Data Collected<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Personal Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\tWhen using our service, we may ask you to provide certain personally identifiable information, such as:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\tEmail address<\/BR>\nFirst and last name<\/BR>\nPhone number<\/BR>\nAddress (Street, State\/Province, ZIP\/Postal code, City)<\/BR>\nUsage data\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Usage Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\tAutomatically collected and may include:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t
      \n
    • IP address<\/li>\n
    • Browser type and version<\/li>\n
    • Visited pages<\/li>\n
    • Date\/time of visit<\/li>\n
    • Time spent on pages<\/li>\n
    • Device identifiers and diagnostics<\/li>\n
    • Device type, mobile OS, and mobile browser when accessed via mobile<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t

      Tracking Technologies and Cookies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\tWe use cookies and similar tracking technologies such as:\n
        \n \t
      • Browser Cookies: May be refused via browser settings.<\/li>\n \t
      • Web Beacons: Allow tracking of email opening or site visits.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\tCookies may be:\n
          \n
        • Session cookies: Deleted when browser is closed.<\/li>\n\n
        • Persistent cookies: Remain after logout.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\tTypes of Cookies Used\n
            \n
          • Essential Cookies (Session): Enable key site features.<\/li>\n\n
          • Consent Cookies (Persistent): Record if the user accepted cookie use.<\/li>\n\n
          • Functional Cookies (Persistent): Store preferences like login or language.<\/li>\n\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\tFor full details, refer to our Cookie Policy.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            Use of Your Personal Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\tWe use personal data for purposes such as:\n
              \n
            • Providing and maintaining the service<\/li>\n
            • Managing your account<\/li>\n
            • Contract performance<\/li>\n
            • Contacting you (email, phone, SMS, app notifications)<\/li>\n
            • Sending news, promotions, and similar updates<\/li>\n
            • Handling your inquiries<\/li>\n
            • Business transfers (e.g., mergers or acquisitions)<\/li>\n
            • Data analysis and service improvements<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
              \n\t\t\t\t
              \n\t\t\t\t\t\t\t\t\tInformation Sharing\n
                \n
              • With Service Providers: For analytics and communications<\/li>\n
              • For Business Transfers: During corporate mergers\/sales<\/li>\n
              • With Affiliates: Under this same policy<\/li>\n
              • With Business Partners: For product\/service promotions<\/li>\n
              • With Other Users: In public areas, visible to others<\/li>\n
              • With Your Consent<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t

                Retention of Your Personal Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t\t\t\t\tWe retain your data only as long as necessary for purposes in this policy.<\/br>\nUsage data may be kept longer if used for security or legal compliance.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t

                Transfer of Your Personal Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t\t\t\t\tYour data may be processed outside your jurisdiction.<\/br>\n By submitting your data, you consent to such transfer.<\/br>\n We ensure appropriate safeguards are in place before any transfer.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t

                Delete Your Personal Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t\t\t\t\tYou may:\n
                  \n
                • Delete your information from your account settings<\/li>\n
                • Request data deletion, access, or correction via contact methods listed<\/li>\n
                • Note: Legal obligations may require us to retain some data<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                  \n\t\t\t\t
                  \n\t\t\t\t\t

                  Disclosure of Personal Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                  \n\t\t\t\t
                  \n\t\t\t\t\t\t\t\t\tBusiness Transactions<\/br>\nYour data may be transferred during company mergers, acquisitions, or asset sales.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                  \n\t\t\t\t
                  \n\t\t\t\t\t\t\t\t\tLaw Enforcement<\/br>\nWe may disclose data if required by law or public authority.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                  \n\t\t\t\t
                  \n\t\t\t\t\t\t\t\t\tOther Legal Requirements<\/b><\/br>\nDisclosure may occur to:\n
                    \n
                  • Comply with legal obligations<\/li>\n
                  • Defend Company rights\/property<\/li>\n
                  • Investigate potential misconduct<\/li>\n
                  • Protect users\/public safety<\/li>\n
                  • Prevent legal liability<\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                    \n\t\t\t\t
                    \n\t\t\t\t\t

                    Security of Personal Data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                    \n\t\t\t\t
                    \n\t\t\t\t\t\t\t\t\tWe implement commercially acceptable security measures, but no method is 100% secure. We cannot guarantee absolute security.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                    \n\t\t\t\t
                    \n\t\t\t\t\t

                    Children\u2019s Privacy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                    \n\t\t\t\t
                    \n\t\t\t\t\t\t\t\t\tOur service is not intended for children under 13.<\/br>\n We do not knowingly collect data from children.<\/br>\n Parents may contact us if their child has submitted data.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                    \n\t\t\t\t
                    \n\t\t\t\t\t

                    Links to Other Websites<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                    \n\t\t\t\t
                    \n\t\t\t\t\t\t\t\t\tWe are not responsible for third-party sites linked from our service.<\/br>\n We encourage reviewing the privacy policy of every site visited.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                    \n\t\t\t\t
                    \n\t\t\t\t\t

                    Changes to This Privacy Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                    \n\t\t\t\t
                    \n\t\t\t\t\t\t\t\t\tWe may update this policy and notify users via:\n
                      \n
                    • Website updates<\/li>\n
                    • Email<\/li>\n
                    • Visible notices before changes take effect<\/li>\n<\/ul>\nWe recommend reviewing this policy regularly.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                      \n\t\t\t\t
                      \n\t\t\t\t\t

                      Contact Us<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                      \n\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\tEmail: info@ctc-maintenance.ca<\/br> \nWebsite: www.ctc-maintenance.ca<\/br>\nAddress: 3400 Boul Losch Suite 34, Saint-Hubert, QC J3Y 5T6\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                      Privacy Policy This privacy policy describes our policies and procedures on the collection, use, and disclosure of your information when […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1604","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ctc-maintenance.ca\/en\/wp-json\/wp\/v2\/pages\/1604","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ctc-maintenance.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ctc-maintenance.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ctc-maintenance.ca\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ctc-maintenance.ca\/en\/wp-json\/wp\/v2\/comments?post=1604"}],"version-history":[{"count":0,"href":"https:\/\/www.ctc-maintenance.ca\/en\/wp-json\/wp\/v2\/pages\/1604\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ctc-maintenance.ca\/en\/wp-json\/wp\/v2\/media?parent=1604"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}